Phone & Hours

When the Phones Are Answered

Outside these hours, calls may not be answered. If a tree has fallen on a power line or a gas meter, call the utility or 911 first, not a tree line.

Good Reasons to Call

• A limb is on the roof, a car, or a fence
• A tree is leaning more than it used to, or the soil has heaved on one side of the trunk
• An oak died quickly and you want it handled before it spreads anything
• You need canopy raised for the city's sidewalk and street clearance
• A stump is in the way of a patio, sod or a new tree
• Cedar has taken over a lot and you want it cleared selectively

What to Have Ready

• The property address, including the ZIP code
• What kind of tree it is, if you know (live oak, red oak, pecan, cedar elm, hackberry, cedar)
• About how tall it is and how close it sits to the house, fence, pool or lines
• How a truck or equipment would get in: gate width, slopes, soft ground
• Any HOA rules about tree work

The person on the phone will ask about the job, not put a price on it. Pricing comes from someone looking at the tree in person.

Area Covered

San Marcos, TX, ZIP codes 78666 and 78667 only. Service area details.

Address

After a storm, read what to do before a crew arrives. Other questions are on the FAQ page. How the line works is explained on the About page.